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HERE TO HELP · CONTACT US

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Thoughtful support.

Questions before you buy, support after delivery, or an idea for working together. Find the right way to reach our team.

CUSTOMER CARE

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For product questions, order enquiries and after-sales support, reach us by phone or email.

Please have your order number ready so we can assist you more efficiently.

CALL US
1 (888) 292-3431

Monday–Friday · 10:00 AM–6:00 PM Eastern Time

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Our offices

CANADA / MONTRÉAL

Montréal, Canada

23 Des Guards
Montréal, Québec, Canada
H3E 1X9
CHINA / SHENZHEN

Shenzhen Baixiang E-commerce Co., Ltd.

5F, Chungu, Meisheng Huigu Technology Park
Dabao Road, Xin’an, Bao’an District, Shenzhen, China